back office resume sample pdf

Demonstrates effective interpersonal strategies and service-oriented behaviors with others to achieve desirable outcomes. This includes working with various teams in Comcast to utilize existing platforms and stand up new ones including cloud platforms, databases, physical hardware, etc, Mobile Services Platform: Manage the team that is developing, maintaining and operating the Mobile Services Platform, Dev/Ops: Manage the MSP in a dev/ops environment to build, deploy, operate and maintain the platform on a 24x7 basis, Collaboration: Work closely with other teams and individuals within Comcast as needed during the design and operation of the MBO, Manager. Must personalize client engagements to deliver premium service that aligns with our Quality Assurance and branding guidelines, Achieve Back-Office performance measurement goals including quality assurance, schedule adherence, work output and productivity metrics, Handle sensitive and confidential information including candidacy and passport information with upmost care and adhere to the CFA Institute Information Security Policy, Participate in refresher trainings and utilize Global Contact Center SharePoint site (and future tools) to continuously grow knowledge and stay informed of important updates on policies and procedures. able to establishing a clear structure to your work to maximise the best use of your time and be able to make logical and solid decisions independently. Interface with the accounting team to ensure proper accounting of all treasury transactions, Monitor global disbursement activities for all operational entities. can demonstrate a consistent track record of working with minimal supervision, maintaining structure and organisation and use of MS Word, Excel and Outlook to a basic standard, Business School or Master’s Degree with a specialisation in Accounting / Purchasing, Minimum 3 years experience in a financial / admin role in an international environment, Strong IT skills including excel, access and is familiar with modern ERP systems (SAP preferred), Experience in Web design / share place communication tools, Good organizational skills and able to manage multiple parallel projects, Fluent in English (+ German nice to have), Accurately interprets, compiles and performs data entry in processing customer funding transactions, Analyzing, sorting and verifying the accuracy of data before it is entered, Responsible for timely and accurate handling of high volume Autoload transactions on a daily basis, Maintains logs of activities and completed work including recording details of comments, inquires, complaints and actions taken, Manages additional responsibilities including troubleshooting, file back-ups, regular updating, and retrieval of data, as and when required, Manages and executes customer notification and update processes for expiring funding sources on a monthly basis, Comfortable with the multi computer applications systems to process task assigned, Ensures knowledge of customer service practices and procedures remains current, Serves as backup for Customer Service Representatives answering phone calls from customers professionally, and taking appropriate action to effectively resolve inquiries and complaints, Serves as backup for the Back Office Team answering inbound e-mail, fax or mail and managing their inquiries or requests in a timely manner, Serves as backup for the Fulfillment Team preparing cards and tickets for shipping, Maintains confidentiality and adherence to Payment Card Industry standards regarding the information being dealt with, Strives to achieve 100% accuracy in processing customer payment data, Outstanding communication skills both written and verbal, Ability to work with others in a close manner, Exceptional keyboard skills and telephone etiquette, Works individually or within a team on banking business consulting projects to meet specific client requirements, Expertly researches and documents client needs related to HORIZON specifications, Creates detailed functional specifications for special projects as needed, Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc, Analyzes HORIZON deposit system impacts on other systems and procedures when providing recommendations, Devises and/or modifies processes and procedures to achieve greater efficiencies, Conducts a variety of tests to ensure recommendations will meet the needs of the client, Influences clients as to the best practice to implement for their institution, Consults directly with the client and may travel to the client site, May serve as pre-sales support specialist when needed, A Bachelor's or equivalent combination of education and experience is required for the specific job level, Minimum 3 years in-depth banking deposit back office operations industry experience, Demonstrated experience partnering with mid and senior level management stakeholders in creating and recommending solutions, Candidate must have back office expertise in all facets and types of deposits, Deposit servicing experience is highly desired, In-depth knowledge of FIS' products and services is preferred, but not required, In-depth knowledge of HORIZON core functionality is preferred, but not required, In-depth knowledge of Best Practices in the financial services industry, Proficiency in quality management methods, tools and technologies, Project management experience is preferred, but not required, Excellent customer service skills that build high levels of customer satisfaction for internal and external clients, Willingly shares relevant knowledge and expertise to other resources, Excellent analytical, decision-making, problem-solving and time management skills, Ability to persuade and influence others on the best approach to take, Ability to estimate work effort for projects and ensure the project is successfully completed, Is resourceful and proactive in gathering information and sharing ideas, *Ability to travel a minimum of 50% is required for this position. (5%), Maintains current knowledge of medications, waste disposal and sterile techniques. Able to read and send emails / attachments etc, Excellent listening skills, be able to maintain a calm, professional and empathetic manner in difficult circumstances. For legibility and flow, organize your resume into clearly labeled sections. Maintains a clean, safe and orderly work area. Drive these initiatives by securing a sponsor, resources and budget to realize added value and contribution to innovation within business and GIT, Continuously enhance the current system landscape towards customer satisfaction by performing projects or change requests through the IT process life-cycle (Analysis, Design, Implementation, Testing, Go-Live and Support), Together with our internal customers you are going to be responsible for designing and implementing solutions based on our adidas SAP Retail Template, You drive for harmonization and standardization in the SAP Retail area and ensure that the governance team is playing a major role in projects and strategic decisions, Drive for alignment across departments especially with focus on strategic roadmaps and Governance models, Deep knowledge of Retail processes (End-to-End, from Store to DC) and related systems, Ability to provide a clear framework for performance to direct reports or project team, Ability to coach, guide and manage a (project)team, Pro-active (engaging & impact-oriented) mindset, ability to think end-to-end, Ability to be self-directed while working under tight deadlines, Ability to work in a fast-paced environment with different international cultures, Business- and solution-oriented, global mindset, Strong numerical and analytical skills, experience in finance, Ability to define problems, collect data, establish facts and draw valid conclusions, Ability to cope with change, make decisions and act comfortably with risk and uncertainty, Expert knowledge of respective business processes and IT systems, Strong strategic thinking and planning skills, Strong experience in working on several projects simultaneously, Strong communication (both written and verbal) and facilitation skills (small and large groups) especially when interacting with different levels of business, Ability to travel, domestic or international, as required, Four-year college or university degree with focus on Business Administration, IT or related areas, or equivalent combination of education and experience, Minimum of 8+ years of progressive work experience in large-scale (IT) projects or program management or large-scale application service responsibility, If required: 2–3 years of experience in managing a team, Coordinating overall work plan for US client service group operations staff, which includes managing and monitoring work in progress, Working closely with India operations managers to ensure that both locations are aligned at all times, Performing regular review of MIS to monitor breaks and perform root cause analysis, Acting as liaison between client and prime brokers and counterparts to facilitate break resolution when required, Contributing to internal project initiatives regarding new product development, testing and implementation, Overall client satisfaction including acting as the senior client relationship manager, ensuring there is a good dialogue between client and team and clients are kept abreast of internal changes and new initiatives, Providing technical operations/industry knowledge to clients, Prior experience with Equities, Fixed Income, Futures, FX, and Options a must, Prior experience with syndicated loans a must, Implementing departmental policies and operating procedures to ensure maximum customer service and appropriate control over the processing of all transactions, Ensuring payables and Solicitor are submitted properly and on a timely basis, Trading and model management input oversight as well as daily trade reconciliation, Assists in the prompt, efficient resolution to customer problems and or inquiries, Assist COO with workflow associated with the growth initiatives for the division while providing oversight, Provide training, coaching and guidance to team members, Ensure compliance with all applicable regulations and policies relation to the IA operations, SEC guidelines, BWS Policies and Procedures, Code of Ethics and BBVA Compass Code of Ethics and Policies and Procedures, Assist COO with Certification Training of all licensed Investment Advisor Representatives (approx. Sections of a Resume. We’re working towards building our collection as we refresh older resumes and continue to add new resumes. https://www.velvetjobs.com/resume/back-office-resume-sample deposits, loans, foreign exchange, swaps and other derivative trades, etc. This is a real resume for a Back Office Fraud Analyst in Chandler, Arizona with experience working for such companies as Fiserv, Bbva Compass Bank, Jp Morgan Chase. Conducts callbacks per provider instruction in an efficient and timely manner, while maintaining proper telephone etiquette. Create a Resume in Minutes with Professional Resume … Ben je levendig en flexibel en kan je goed om met stresssituaties? (3%), Maintains CPR and other appropriate certifications. A recruiter is set out to find someone talented, willing to work unsupervised, with the skills required. No need to think about design details. Your own opinion will count every day, Level 1 (Month 2-6): Then you will be given your own projects and play on the battle field straight away. Manager Resume Sample; If you are an office manager seeking for templates to download to serve as references in writing your resume, then this post is ideal for you. Able to use spread sheets to capture and store data in a clear and logical manner. At this time, we have a select number of PDF Resume Format Samples available. Assign an employee ID to the employee, manually or automatically. ****, Investigate and resolve discrepancies between cost and budget, Keep daily contact with European suppliers and operational budget owners in Lucerne, Develop and improve supporting documentation, Oversee back office team performance, including providing assistance with complex tasks and projects, Create and manage procedures and system roadmaps for Procurement and Vendor Risk, Collaborate with internal team members and stakeholders to develop and update roadmaps, Develop and manage the department budget, including investigating and resolving questionable charges, Ensure ongoing data management and governance for contracts and vendor risk management, Create and manage administrative reporting (internal department, audit, regulatory and board risk committee), Develop and manage the department training plan, Ability to manage diverse team with varied duties, Strong Leadership skills as a working team leader and collaboration with others, Office management (budget, administrative support, bill payment), Systems administration (web based systems) related to contract and/ or document management. Archer eGRC systems experience a plus, Data management and reporting experience, including use of SharePoint, Analytical ability with capability to gather relevant data from appropriate sources, identify issues, applying logical reasoning to determine relationships and develop results orientated conclusions and make recommendations. Conducts callbacks per provider instruction, in an efficient and timely manner while maintaining proper telephone etiquette, 20%, Organizes, stocks (using a PAR & Trigger system) and maintains an orderly, clean and uncluttered work area, including but not limited to exam rooms, procedure rooms and patient care areas 5%, Maintains current knowledge of SJHMG clinical policies and procedures 10%, Assists with procedures and administers medications within the MA scope of practice and per provider order 5%, Adheres to all safety standards including but not limited to, equipment maintenance, infection control, universal precautions and use of personal protective equipment as needed for all patient-care procedures 10%, Attends and actively participates in mandatory clinical /business department meetings/in-services, staff meetings and assigned committees 3%, Maintains current knowledge of medications, waste disposal and sterile techniques. Act as supervisor to team of employees, consultants, and vendors. A junior accountant CV should portray your abilities and skill set efficiently. Projects costs and arranges for delivery of medical supplies as needed for the efficient daily operation of the practice, Obtains information on new and improved medical supplies from outside vendors. Timely release payment files to the banks, and monitor execution of these files. Manage cross-functional, cross-brand programmes and projects from first briefing, conceptualising, tracking, implementation and sustaining, Represent the needs of Market Western Europe store operations to the Director Retail Operations Western Europe and the Global Retail, Own the follow-up on projects including: aRMS, GROW, CoRP, Advanced user of MS Office suite of products, Experience in other retail disciplines is essential – especially product merchandising, visual merchandising and product marketing, Needs to demonstrate an ability to influence and lead others within a complex matrix organisation, University degree in business, ideally with marketing and sales focus or equivalent professional experience, 3- 5 years’ project management experience and/or leadership, Exposure to markets the role is responsible for, Support Financial Transactions related with trading desk, Help design and communicate necessary system changes to projects and technology teams, Liaise with other JPMorgan offices (US and Latam), No previous banking experience is required, Self-starter, Able to work independently as part of an integrated team, Excellent communication skills and the ability to communicate with demanding customers and trading desk, Accounting or Business students currently enrolled on the 1st, 2nd or 3rd year, Financial instruments and/or research are a plus, 5+ years of work experience in similar roles is desirable, University degree required with specialty in Administration, Accounting, Economics, Risk and control mindset with an understanding of end to end processes, Strong analytical and problem-solving skills, Ability to work under tight deadlines, comply with urgent requests and re-prioritize workload according to business needs, Good interpersonal, negotiation and communications skills, Fluent in English and Spanish (oral and written), Interacting with various internal SS&C GlobeOp departments such as Fund Accounting, Investor Relations and IT, Wire processing related to management fees, incentive fees, fund subscriptions and redemptions, and collateral, Running cash reports and confirming payments with counterparties, Prior experience with various products including equities, fixed income, repurchase agreements, futures, FX, Mortgages, options and working knowledge of Corporate Actions, Prior experience working in a client service environment, To develop applications for Operations, Compliance, Finance, Risk, Internal Audit and Middle Office user groups, To plan and perform unit/functional/integration tests according to functional requirements, To provide second line support to ensure that operational issues are resolved on a timely basis, To coordinate with first level support, infrastructure, development teams and vendors on system analysis, implementation and support, Provide operational support throughout the transaction life cycle, Proactively work in improving processes to gain efficiency and productivity, Client services support for Brazilian clients trading in Brazil and offshore markets, Degree in Accounting, Business Administration, Finance or related, Critical thinker with analytical and problem-solving skills, Large experience in back office position or similar, Architect and develop portions of our web-based financial reporting software, Develop protocols and design applications with external B2B partners, Support existing functionality in the system, Must have the desire, drive, and ability to understand and master multiple facets of our core business, 5+ years professional web and database development experience, Strong competency designing and building back-end applications using Python, Solid working experience with service oriented architectures, Expertise with relational databases (Postgres, MySQL), including, Writing queries to extract information across multiple tables, Developing stored procedures and triggers, Designing tables and indices to store large amounts of data, Comfortable with Javascript and Javascript frameworks (jQuery), Comfortable working on the command line on Unix/Linux, Experience designing and building RESTful web services, Obsessive attention to detail and a strong sense of ownership, Ability to clearly communicate technical issues to non-technical business units, A desire to succeed and thrive in a flexible, entrepreneurial work environment, Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements, Performs customer and account maintenance per reports, client workflow solution, postal mail, or by direct instruction from immediate supervisor, Directs all work requests from sources outside the department to immediate supervisor for consideration and approval, Answers incoming telephone calls and direct calls to appropriate resource for resolution. This includes Windows and UNIX (Solaris, AIX and/or Linux) within a distributed architecture. CMA or RMA will be considered in lieu of experience, Effective Use of Time, Supplies, Safe and Attentive Work Practices: Identifies and implements cost saving measures in collaboration with the Access Manager.

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